So many companies say they treat their customers like family, but do they really? Seems like a lot of dysfunctional “business” families, if you ask me. The fact is that most businesses exist to generate revenues. They offer a product or a service in exchange for financial compensation. The rules are clear, this transaction is expected and respected. Yet, so …
Forget Resolutions: 3 Things You Need to Do in 2017 For Your Company
The beach was lit by Sky Lanterns (a.k.a. Chinese Wish Lanterns) as fireworks illuminated the cloudy sky on New Year’s Eve. For the Mexicans, these are wishes for a better year ahead. While it does look beautiful, this is a useless exercise that will only pollute the ocean and possibly cause harm to ocean life. Like Kevin Rose, I don’t …
What the BORG taught me about business
The Borg may not have had refined social skills when it came to communicating, but they were on to something when they said: “Resistance is Futile” In business, resistance can either be a hindrance or an asset. For the vast majority, resistance is futile because it paralyses them into submission and prevents from doing what needs to be done to …
What David Bowie Taught Me About Business
We all love Seth Godin’s “The Purple Cow”. I can’t think of a better example of a Purple Cow in music than David Bowie. Here was an artist that truly stood out from the crowd and re-invented himself throughout his career. Bowie did so by being brazenly different. With such persona as the far out Major Tom, Ziggy Stardust, Thin …
The Force Awakens in Business
When I was 9 years old, I was not allowed to see Star Wars, because it had the word “Wars” in it. Days after the release, once all my friends had seen it, my dad finally took me to see this movie that opened up a whole new universe to me. Now, 38 years later, I had the opportunity to …
The 9/11 Of The Cloud – How Save Are We?
I was late for a very important meeting regarding a merger on September 11, 2001. I remember feeling disbelief watching the events unfold live on my TV that morning as if I were still asleep, stuck inside a horrible dream. Paralyzed, I kept watching as the second plane hit the World Trade Center building. Driving to my meeting felt surreal, …
The Walter White Guide to Retirement
When I do speaking engagements, I often cite the mild manner chemistry teacher, Walter White a.k.a. Heisenberg of Breaking Bad when I speak of thinking about retirement and the valuation of your company. Of course, I cite the fictional character as one who has a dangerous plan to care for his family, but there are many things we can take …
Hack Your Brain and Increase Revenue Part 4
In part 1, we discussed waking 15 minutes earlier then usual and before accessing emails or text messages, you were encouraged to read something that would build you up. For many of us, we didn’t go to business school and get an MBA and then decide we would build, sell and repair computers. We simply started the other way around, …
Hack Your Brain and Increase Revenue Part 3
The beginning of each day at this point is spent building yourself up. You are gaining valuable knowledge and journaling your ideas and creating daily priorities. Let us now inject a very simple hack, but one that has a great amount of power. You are now at the office, you might give direction to your troops and coordinate some activities. …
Hack Your Brain and Increase Revenue Part 2
Hopefully, you now are in the habit of waking 15 minutes earlier, not checking email, and doing some activity were you’re building yourself up. We are now ready to add one more activity to your morning routine. When I first heard of journaling, I associated it with a diary, which is completely wrong. I’m happily married, so I’m not going …
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