Don't Treat Clients like Family

Don’t Treat Your Customers Like Family!

Randal Wark Uncategorized Leave a Comment

So many companies say they treat their customers like family, but do they really?  Seems like a lot of dysfunctional “business” families, if you ask me. The fact is that most businesses exist to generate revenues.  They offer a product or a service in exchange for financial compensation.  The rules are clear, this transaction is expected and respected.  Yet, so …

Tools of Titans by Tim Ferriss

What the health?

Randal Wark Uncategorized Leave a Comment

I am continuing my quest to devour Tools of Titans by Tim Ferriss. It’s interesting that the first section in the book is about health, rather than business. Being in IT for over 20 years, I find myself getting my tan from an LED Screen and the only workout I get is moving a mouse around. This profession led me …

Chinese Paper Lanterns

Forget Resolutions: 3 Things You Need to Do in 2017 For Your Company

Randal Wark Uncategorized Leave a Comment

The beach was lit by Sky Lanterns (a.k.a. Chinese Wish Lanterns) as fireworks illuminated the cloudy sky on New Year’s Eve.  For the Mexicans, these are wishes for a better year ahead. While it does look beautiful, this is a useless exercise that will only pollute the ocean and possibly cause harm to ocean life. Like Kevin Rose, I don’t …